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Other Services FAQ'S
Smyrna, GA's #1 Carpet Cleaning Company.


Frequently Asked Questions
CARPET CLEANING
What do I need to do to prepare for my Carpet Cleaning?
How long will it take my carpet to dry?
When we follow the carpet manufacturer's guidelines and use the hot water extraction method with our van powered unit it will typically take between 8-12 hours for your carpet to dry. We can also do a LOWER MOISTURE cleaning that can leave your carpet dry within 1-2 hours.
If you need your carpet dried faster we do have small air movers we can leave that can easily cut your drying time in half. We do ask that customers wait until the next day before re-positioning any metal or wood furniture items, so as to prevent any furniture or rust stains. At Jonquil we are happy to leave our customers small foam blocks or plastic tabs for any furniture items that need to be re-positioned sooner.
It is okay to walk on my carpet right away after cleaning?
When we finish, your carpet will only be damp so yes it’s okay to walk on it right away, however, if you are able to stay off your carpet for at least a few hours you will allow those carpet fibers to remain upright and more “breathable” so in turn they will dry a little quicker.
What are those black lines around the edges of my carpet?
Basically, your carpeting acts like a filter and catches very fine particles that are suspended in the air and collect along the baseboards. These particles are very fine and don’t completely vacuum out of the carpet. Over time, along with Infrequent vacuuming, dust and other soil can collect along the baseboards.
Filtration soiling is not part of the normal cleaning process although sometimes we do notice an improvement with our normal cleaning process. Typically, however, we have to use specialized cleaning solutions, small hand brushes and extraction tools for detailing to try and remove or lighten filtration staining. For this specialized cleaning we do have an extra cost which we will be happy to explain.
UPHOLSTERY CLEANING
How long will it take my upholstery to dry?
Most upholstered fabrics will dry in about 8-12 hours, and should be completely dry by the next morning. We often use speed dryers while cleaning to reduce the drying time. Drying times can be less or slightly longer depending upon whether your furniture’s fabric is natural or synthetic and the amount of humidity that is in the air.
Can you clean my furniture with water?
TILE AND GROUT CLEANING
Will my grout look like it did when it was new?
Can you put a sealer down on my tile & grout after you are finished cleaning?
Yes, we can. Typically grout can be dried speedily with air movers as we are wrapping up our hoses and putting away our equipment. At that time we can go ahead and apply a sealer to your tile and grout which will help repel stains and/or enable your floor to clean up easier the next time around.
We're here for you if you have any questions! Please call us at (678) 403-8049.